Shipping policy

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SHIPPING

The prices of the items listed on www.kosmamenorca.com include VAT but do not include shipping costs. These costs will be automatically added proportionally to the products purchased and the destination and will be reflected in the invoice details before the customer accepts the payment order (except for offers that waive shipping costs and always in accordance with the conditions described in those offers published on www.kosmamenorca.com).

We currently ship throughout Europe. Shipping in Spain is carried out by SEUR or FEDEX, and in the rest of Europe by FEDEX.

Shipping costs:

Spain: Peninsula and Balearic Islands: Temporary offer: Free shipping.

Spain: Canary Islands, Ceuta, and Melilla: + Gibraltar and Portugal: €10

Europe: Germany, Austria, Belgium, France, the Netherlands, Italy, Luxembourg, and the United Kingdom: €12

Europe: Other countries: €15

Switzerland: €20

Rest of the world:

Asia: Japan, South Korea, Taiwan, Hong Kong, and China: €40

USA and Canada: €30

All orders are shipped within 1-2 business days. Please note that shipping times may increase during periods of high demand. Delivery times are typically between 3-5 business days. These are guidelines only and do not take into account possible delays due to payment authorizations or exceptional shipping conditions. Deliveries and shipments are not made on Saturdays, Sundays, or holidays.

KOSMA is responsible for each purchase during the shipping process until it is delivered to the destination address entered by the user.

To complete any purchase process, all orders must be signed upon receipt, at which point the user becomes responsible for the purchased items. If a purchase was made with delivery to another person (as a gift), the user accepts the signature at the place of receipt by another person as valid, in which case the responsibility for the items becomes the user's.